Twilio

UK account (production — Polly UK Trades v2)

Field	Value
Phone number	+44 7488 896189
Phone SID	PN366f9a3cf48dd4622f2b74803be362a6
Regulatory bundle SID	BUdbe4d4d212d86ccda00e0e7aa142c166

Bundle includes the UK address proof + ID required for a mobile-format UK number.

US account (dormant — original Audit motion)

Field	Value
Account SID	AC22222e7ed10fe3f1504a2ec63703ca1d
Phone number	+1 845 613 4812
Status	UPGRADED (paid), low balance, dormant

Both accounts are billed to the same payment method.

Adding a new UK number (Option A onboarding)

Per Onboard a new pilot, every pilot in Option A gets a dedicated Twilio UK number.

1. Twilio Console → Phone Numbers → Buy a number
2. Country: United Kingdom, Type: Mobile
3. Capabilities: Voice + SMS
4. Bundle: reuse BUdbe4d4d212d86ccda00e0e7aa142c166 (already approved)
5. Buy. Cost: ~£1/mo + per-min.
6. Assign to the cloned Vapi assistant via Vapi dashboard (see Vapi).

Credentials env vars

Secret values live in workspace .env (gitignored) and on the bridge VPS .env. References:

• TWILIO_ACCOUNT_SID — main account SID
• TWILIO_AUTH_TOKEN — main auth token
• TWILIO_PHONE_NUMBER — default outbound number
• TWILIO_REGULATORY_BUNDLE_SID — UK bundle

Per-pilot numbers tracked in the pilot's onboarding record.