Daily checklist¶
Start of day (20 min before dialling)¶
- Read The Pitch and Objections out loud once.
- Build today's prospect list — 40 leads in the Call Log using Prospecting.
- Check the Polly UK number is alive: dial +44 7488 896189 from your own phone — hear Polly answer.
- Glass of water. Pen + notebook for live notes.
During dialling¶
- Window 1: 08:00–09:00 — first ~15 dials.
- Window 2: 12:00–13:00 — next ~15 dials.
- Window 3: 16:30–18:00 — last ~15 dials.
- Tick every dial in the call log in the moment — not at the end.
- If you get a YES, hand off to Matt within 30 minutes (see Setup after a YES).
End of day (10 min)¶
- Send Matt the daily snapshot (template in Call Log).
- Flag any objection you got more than twice.
- Flag any prospect that asked something the script doesn't cover.
- Note any voicemails to redial tomorrow morning (not today, not the same hour).
Weekly rhythm¶
| Day | Focus |
|---|---|
| Mon | High-volume dialling. Test the morning version of the script. |
| Tue | Highest pickup day for trades. Push for trials. |
| Wed | Mid-week — follow up on Monday voicemails. |
| Thu | Trials going live — check in with Matt on day-1 calls for each pilot. |
| Fri | Half-day dialling. Send Matt the week's summary. |
Hard rules¶
- Don't dial 09:30–11:30 — trades are on the tools, you'll get voicemail.
- Don't dial after 18:00 — they're home, they'll resent it.
- Don't dial weekends for the first month — we want positive first impressions.
- Don't redial the same VM the same day — wait 24h.
- Don't argue an objection past two attempts — log it, thank them, move on.